Privacy & Cookies Policy
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers
- Internet Explorer http://windows.microsoft.com/en-GB/windows7/Block-enable-or-allow-cookies
- Google Chrome https://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647&p=cpn_cookies
- Mozilla Firefox http://support.mozilla.org/en-US/kb/Blocking%20cookies
- Apple Safari http://docs.info.apple.com/article.html?artnum=32467
INFORMATION COLLECTION AND USE
We may collect the following information: name and job title; contact information including email address; demographic information such as postcode, preferences, and interests; other information relevant to customer surveys and/or offers. From time to time we may send you marketing emails related to your subscriptions. If you no longer wish to receive these emails, you may opt out of them by updating your preferences in our marketing emails or contact us at hello@https://www.springwells.co.uk/.
Intended use of Personal Data
Most of our services do not require any form of registration, allowing you to visit our site without telling us who you are. However, some services may require you to provide us with Personal Data. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: internal record keeping; to improve our products and services; to periodically send marketing emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. However, if you choose to withhold any Personal Data requested by us, it may not be possible for you to gain access to certain parts of the site and for us to respond to your query.
We may collect the following information via Google Analytics when you use the site:
- details of how you used our service, such as your search queries
- telephony log information like your phone number, calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information and types of calls
- Internet protocol address
- device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of
- your request and referral URL
- cookies that may uniquely identify your browser or your Google Account
YOUR INDIVIDUAL RIGHTS
Access to information
You have the rights to request access to the information we have on you. You can do this by contacting us at hello@https://www.springwells.co.uk/. We will make sure to provide you with a copy of the data we process about you. In order to comply with your request, we may ask you to verify identity. We will fulfill your request by sending your copy electronically, unless the request expressly specifies a different method. For any subsequent request, we may charge you a small fee.
Information Correction & Deletion
If you believe that the information we have about you is incorrect, you are welcome to contact us so we can update it and keep your data accurate. Any data that is no longer needed for the purposes specified Information Collection and Use will be deleted. If at any point you wish for Springwells to delete information about you, you can simply contact us.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes; if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at hello@https://www.springwells.co.uk/. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
How we share your information
Springwells will not rent, sell or distribute your personally identifiable information to third parties unless we have your permission or are required by law to do so. We may store personal data in locations outside the direct control of Springwells (for instance, on servers or databases of data processors). Although, we have ensured that they are GDPR compliant. Additionally, any personally identifiable information you elect to make publicly available on our site, such as posting comments on our blog page, will be available to others.
Storage and Processing
Your information collected through our website and services may be stored and processed in Europe, in the United States, or any other country in which Springwells or its subsidiaries, affiliates or service providers maintain facilities.
Links To Other Sites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
International Privacy Laws
We won’t transfer your data internationally, except if it’s a legal obligation and/or for honouring a contractual agreement. We have ensured that data processors are compliant to the EU-US Privacy Shield as set forth by the US Department of Commerce regarding the collection, use, and retention of personal data from the European Union countries. The data processors have certified that they adhere to the Privacy Shield principles of Notice, Choice, Accountability for Onward Transfers, Security, Data Integrity & Purpose Limitation, Access and Recourse, Enforcement & Liability when processing Personal Data from the EEA in the United States.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
RESOURCES & FURTHER INFORMATION
- General Data Protection Regulation
- Privacy and Electronic Communications Regulations 2003
- Privacy and Electronic Communications Regulations 2003 – The Guide
If you have any additional questions about Springwells collection and storage of data, please contact us via email: email@example.com